Privacy Policy

1. Overview

EnerlytIQs ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose personal information when you use our website, contact forms, and related services. We operate from Singapore and serve clients globally in Utilities, Telecom, Mining, and Healthcare.

By using our website or submitting an enquiry, you consent to the practices described in this policy. If you do not agree, please do not use our site or provide your information.

2. Information We Collect

Information you provide

When you use our contact form, we collect the information you voluntarily provide, including:

• Full name
• Company email address
• Industry or sector
• Message or enquiry content

Information collected automatically

When you visit our website, we may automatically collect technical information such as your IP address, browser type and version, device type, referring URL, and pages visited. This helps us operate the site and improve the user experience.

reCAPTCHA

Our contact form uses Google reCAPTCHA Enterprise to reduce spam and abuse. reCAPTCHA may collect and process data in accordance with Google's Privacy Policy and Terms of Service. We do not control Google's data practices.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Deliver and manage our consulting, integration, and analytics services
• Send relevant updates about our services (where you have agreed or we have a legitimate interest)
• Improve our website, content, and user experience
• Comply with legal obligations and protect our rights
• Prevent fraud, spam, and abuse (e.g. via reCAPTCHA)

We do not sell or rent your personal data to third parties for their marketing purposes.

4. Legal Basis

Where applicable (e.g. under GDPR or similar frameworks), we process your data based on: (a) your consent, (b) performance of a contract or pre-contractual steps, (c) our legitimate interests (e.g. responding to enquiries, improving our services), or (d) compliance with legal obligations.

5. Sharing and Disclosure

We may share your information with:

• Service providers — hosting, email delivery, form processing (e.g. Formspree), and analytics, under contracts that require them to protect your data and use it only for the purposes we specify
• Google — in connection with reCAPTCHA; see Google's privacy policy for details
• Legal and regulatory bodies — when required by law or to protect our rights, safety, or property

We do not share your personal data with third parties for their own marketing.

6. Data Retention

We retain your information only for as long as necessary to fulfil the purposes set out in this policy, including to respond to your enquiry, perform our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymise it.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No transmission over the internet is completely secure; we encourage you to use secure channels when sending sensitive information.

8. Your Rights

Depending on your location, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data in certain circumstances
• Restriction — request that we limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests or for direct marketing
• Withdraw consent — where processing is based on consent

To exercise these rights, contact us at info@enerlytiqs.com. You may also have the right to lodge a complaint with a supervisory authority in your country.

9. Cookies and Tracking

Our website may use cookies and similar technologies for essential operation (e.g. security, form functionality) and to understand how visitors use the site. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

10. Third-Party Services

Our site may link to or integrate with third-party services (e.g. LinkedIn, Google). Their privacy practices are governed by their own policies. We encourage you to read their terms and privacy notices when you leave our site or use their features.

11. International Transfers

We are based in Singapore. If we transfer or process your data in other countries, we take steps to ensure it is protected in line with applicable law, including through appropriate safeguards where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, to exercise your rights, or to report a concern, contact us:

EnerlytIQs
Email: info@enerlytiqs.com

We will respond to legitimate requests within a reasonable period as required by applicable law.